Job description
Key responsibilities:
- Manage the full credit cycle from account opening and approval through billing, collections and account closure, ensuring compliance with credit limits, payment terms and policies.
- Manage corporate, travel agent and other credit accounts while maintaining strong customer relationships.
- Follow up on overdue balances, secure and monitor payment commitments and escalate high-risk and long-outstanding debts.
- Maintain accurate receivables records through statement reconciliations and correct allocation of receipts.
- Resolve billing disputes, credit notes, refunds and account queries promptly.
- Monitor Accounts Receivable performance, including ageing, DSO, collection targets and cash conversion.
- Prepare weekly/monthly AR ageing and collection reports, highlighting key risks, trends and expected collections.
- Maintain accurate receivables documentation and support internal and external audits.
The ideal candidate should:
Have proven experience managing a credit portfolio, preferably in a 4/5-star hotel or hospitality environment.
Have a strong track record in credit control, collections and payment negotiations.
Possess excellent communication and analytical skills, with strong attention to detail.
Be proactive and persistent in addressing payment issues and escalating risks.
Collaborate effectively and maintain a strong focus on cash collection, reducing overdue debt and improving DSO.
Qualifications & Experience:
- Bachelor's degree in Accounting, Finance, or a related field.
- CPA K or equivalent professional qualification is an added advantage.
- Minimum 3-5 years' relevant experience in Accounts Receivable/Credit Control.
- Experience with hotel accounting systems such as Opera/Fidelio and Sun Financial is an added advantage.
Application Information:
Apply via: https://www.enashipai.com/careers
Deadline: Monday 21st September, 2026