Job description
Qualifications:
Diploma or Degree in Hospitality
Management or a related field.
Minimum of 2 years' experience in
a front office supervisory role.
Strong leadership, communication,
and customer service skills.
Proficiency in Opera PMS systems
and Microsoft Office.
Ability to work flexible shifts,
including weekends and public
holidays.
Key Responsibilities:
- Supervise daily front office
operations and ensure
exceptional guest service.
- Coordinate with housekeeping
and other departments to ensure
seamless guest experiences.
Ensure compliance with hotel
policies, procedures, and service
standards.
- Monitor cash handling, billing
accuracy, and daily reports.
- Manage guest check-ins, check-
outs, reservations, and inquiries.
Apply Now!
Send your CV To:
recruitment@ngonghillshotel.com